Bizhub C35 Parts Manual

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  1. Konica Bizhub C35 Parts Manual
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Free PDF downloads for Konica Minolta bizhub-C35 manuals at PrinterUserManuals.com. Search result: DEVELOP Ineo+ 300, 351 Series Service. Bizhub C35 3 Parts Manual - 139 pages Bizhub C35 3 Security Function Service Manual - 59 pages; Bizhub C203.

. User’s Guide Facsimile. Thank You Thank you for purchasing a bizhub C35. You have made an excellent choice.

This User’s Guide describes operating procedures and precautions for the use of the Fax functions. Be sure to read this User’s Guide before starting any machine operations.

Manual Notice KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Contents 1 Introduction.1-1 Machine Parts.1-2 Front View.1-2 Rear View.1-2 About the Control Panel.1-3 Touch panel.1-6 Home screen.1-6 Initial Fax screen.1-8 Keys and icons that appear in the screens.1-9 User authentication and account track. Internet fax settings.

1-14 TCP/IP Settings.1-14 Network Fax Functions Settings.1-14 E-mail TX (SMTP).1-14 E-mail RX (POP).1-14 Subject.1-14 Text.1-14 Useful functions. 1-15 2 Fax Settings screen.2-1 Fax Settings (User Settings).2-2 Settings.

Selecting with an LDAP search.3-10 Specifying scan settings.3-11 Original Type. 3-11 Resolution.3-11 Separate Scan.3-11 Procedure. 3-12 Density.3-12 Background Removal.3-12 Sharpness.3-12 Specifying communication settings (G3 fax).3-13 ECM OFF. Closed network reception (G3 fax).

4-7 Fax forwarding (G3 fax/Internet fax).4-8 E-mail forwarding (G3 fax/Internet fax).4-8 Remote reception (G3 fax).4-9 Giving the reception command from an external telephone.4-9 Night reception (G3 fax/Internet fax).4-10 Printing received faxes. Changing group membership. 5-17 Changing a group name.5-17 Creating a folder.

5-17 Searching for personal information. 5-17 Receiving a PC fax.5-18 Using received documents.

5-18 Uninstalling the fax driver.5-19 6 Registering destinations.6-1 Destination registration. 8 Troubleshooting. 8-1 Problems when sending faxes.8-2 G3 fax.8-2 Internet fax.8-4 PC fax.8-4 Problems when receiving faxes.8-6 G3 fax.8-6 Internet fax.8-7 Other problems.8-8 Error messages.8-9 9 Appendix.A-1 Technical specifications.A-2 G3 fax.A-2. Introduction. Machine Parts The parts of the machine referred to throughout this manual are illustrated below. Please take some time to become familiar with them. Front View 1: Control panel 2: Automatic Document Feeder (ADF) 2-a: ADF feed cover 2-b: Document guide 2-c: Document feed tray 2-d: Document output tray 2-e: Document stopper.

About the Control Panel Name Function Touch panel Displays various screens and messages. Specify the various settings by directly touch- ing the panel. Power Save key/ Press to enter Power Save mode. While the indicator machine is in Power Save mode, the indicator on the Power Save key lights up in green and the touch panel goes off. Name Function Reset key Press to clear the settings (except pro- grammed settings) of all displayed functions. Interrupt key/indica- Press to enter Interrupt mode. While the machine is in Interrupt mode, the indicator on the Interrupt key lights up in green.

To cancel Interrupt mode, press the Interrupt key again. Name Function Mode Memory key Press to store the desired settings for copy, fax or scan operations. In addition, stored settings can be recalled.

Access key If user authentication or account track settings have been applied, press the Access key after entering the user name and password (for user authentication) or the account name and password (for account track) in order to log on. Touch panel Home screen Indication Description Status Displays messages about the current operat- ing status.

Fax Press to enter Fax mode. Scan to E-mail Press to enter Scan to E-mail mode. For details, refer to the Printer/Copier/Scanner User’s Guide. Scan to Folder Press to enter Scan to Folder mode. Indication Description Status Press to view information on consumables and devices.

Job Press to check a print, transmission, reception or storing job. Toner supply indica- Shows the amount of toner remaining for yel- tors low (Y), magenta (M), cyan (C) and black (K). Initial Fax screen Indication Description Favorites Press to display frequently used destinations. Direct Input Press to directly enter a destination address. Others Press to select a destination from the log.

Doc- uments saved on the machine’s memory can also be used. Off-Hook Press to send or receive a fax manually. Keys and icons that appear in the screens Icon Description If the screen has multiple pages, press or to select a different page. If values appear between and , the current page number/total number of pages is indicated. If there are tabs that are not displayed, press or to. Icon Description Appears when using a G3 fax connection.

Appears when there are documents queued for a timer transmission. Appears when there are fax documents received with mem- ory reception or PC faxing. Appears when data or documents are being sent from this unit. User authentication and account track If user authentication or account track settings have been specified on the machine, the user name or account name and the password must be entered in the Login screen in order to log on. The following procedures describe how to log on when user authentication or account track setting have been specified. With account track Specify an account and password for Account and Password. Press Login.

If authentication was successful, the functions of this machine can be used. 1-12 User authentication and account track. Initial settings After installation, settings must be specified for the following in order to use the fax functions. Be sure to specify these settings correctly, otherwise fax transmissions cannot be performed. G3 fax settings Date & Time Settings Specify the current date and time. For details on the settings, refer to the Printer/Copier/Scanner User’s Guide.

Internet fax settings Settings for using Internet fax functions are specified from PageScope Web Connection. For details on the settings, refer to the Reference Guide. TCP/IP Settings Specify the necessary settings in order to use this machine in a TCP/IP net- work environment. Useful functions By registering destinations where faxes are frequently sent, recipients can be recalled allowing a fax to easily be sent. Address Book Register information of destinations (fax numbers and e-mail addresses, etc.) where data is frequently sent. Group Register multiple address book destinations together in a group. Program Register destinations where faxes are frequently sent together with fax settings (Scan Settings, Comm.

1-16 Useful functions. Fax Settings screen.

Fax Settings (User Settings) The parameters available on the Fax Settings screen (User Settings) are described below. User Settings Machine Settings Copy Settings Scan Settings Print Settings Fax Settings Remote RX Enabled Remote RX No. Default Fax Settings Display Fax Activity Settings Press the Utility/Counter key. Item Description Default Fax Settings Settings Factory Default / Current Setting Select the default settings for the parameters on the Scan Settings, Comm.

Settings and Original Set- tings screens that are selected when the machine is turned on or the Reset key is pressed. Factory Default: The default settings are the manu- facturer’s default settings. Fax Settings (Admin Settings) The parameters available on the Fax Settings screen (Admin Settings) are described below. Admin Settings Machine Settings Administrator Registration Address Registration Authentication Setting Ethernet External Memory Print Job Timeout Copy Settings Print Settings Sender Settings Fax Settings Sender Maintenance Sender Fax No. Settings PB/DP HDD Format RX Mode Paper Empty Restriction Number of RX Code Settings Call Rings Redial Redial Interval Line Monitor Line Monitor Volume Ring Pattern Manual RX V.34 Function Inch Paper Settings Priority Paper Priority Print Paper Size Tray Selection for RX Print Min. Fax Function F-Code TX Settings Dest.

Check Display Func. Confirm Addr (TX) Confirm Addr (Register) Restrict Fax TX Restrict Fax RX Restrict PC-Fax Restrict Inter- net Fax TX Restrict Inter- net Fax RX Memory RX Memory RX Password Closed Network Enable RX Password Password.

Remote RX Remote RX Settings Enabled Remote RX No. PC-Fax RX PC-Fax RX Settings Setting PC-Fax RX Print Nighttime RX Night Fax RX Settings Print Night RX Start Time Night RX End Time PBX Connection PBX Function Settings PBX Number Fax Report Activity Report TX Result.

I-Fax RX Error Report List Print Fax Setup Pg Fax Target Fax Factory Default Fax Image Initialized Settings Press the Utility/Counter key. Press Admin Settings.

Type in the administrator password (Default: 12345678), and then press OK. The Admin Settings screen appears. Press Fax Settings.

Header/Footer Settings Item Description Header Position Settings Inside Body Text / Outside Body Text / OFF Select the position for the transmitting subscriber identification added to documents sent from this machine. The added transmitting subscriber identification is printed as a part of the image in the received docu- ment. Item Description Footer Position Settings Inside Body Text / Outside Body Text / RX Ft. OFF Select the position for the reception information (reception time and reception number) printed in doc- uments received by this machine. OFF is selected, the reception information is not printed. Item Description Redial Settings 0 - 10 (1) Specify the number of times this machine automati- cally redials when a fax could not be sent correctly, for example, if the line is busy or a communication error occurred. The available settings and the default setting differ depending on the setting selected for Admin Settings - Fax Settings - Fax Target.

Item Description Manual RX V.34 Settings Yes / No OFF Select whether or not V.34 is automatically turned off during manual reception. Function Settings Item Description Inch Paper Priority Settings ON / OFF Select whether or not paper sizes in inches are given priority when printing received documents. Item Description Tray Selection for Settings Auto / Tray 1 / Tray 2 / Tray 3 / RX Print Tray 4 Select the paper drawer to be used when a specific paper drawer is used for printing received docu- ments. Tray 3 and Tray 4 do not appear if the optional lower feeder units have not been installed. Item Description Cofirm Addr (TX) Settings ON / OFF Select whether or not the destination address must be entered a second time for confirmation when directly typing in the address. Requiring that the address be entered twice reduces misdirected faxes caused by the address being mistyped.

Memory RX Item Description Memory RX Settings ON / OFF Select whether or not the memory reception function is used. If ON is selected, received documents are saved in the machine’s memory and are not automatically printed. Password Specify the password (up to 8 digits) for allowing doc- uments saved in the memory to be used. Item Description Forward & Print Settings Forward & Print / Forward & Print (If TX Fails) Select whether or not this machine also prints the fax when it is forwarded. Forward & Print: Normally prints the fax at the same time that is forwarded.

Nighttime RX Settings Item Description Night Fax RX Print Settings ON / OFF Select whether or not to prohibit printing of docu- ments received during the night. Night RX Start Time Specify the start time for the night. Night RX End Time Specify the end time for the night. The function specified from this screen cannot be used at the same time as a function specified from the Forward TX Settings, Memory RX and PC-Fax RX Settings screens. Fax Report Item Description Activity Report Specify the settings for printing activity reports. Output Settings Settings Every 100 comm.

/ Every Day / 100/Daily / No Select the conditions for printing. Every 100 comm.: Prints after every 100 com- munication jobs. Every Day: Prints at the specified time every day.

PC-Fax TX Error Report Settings ON / OFF Select whether or not an error report is printed with PC fax transmissions. Broadcast Report Settings ON / OFF Select whether or not a results report is printed with broadcast transmissions. Broadcast Result Report Settings All Dest. / Mode Once Select the conditions for printing the results. Fax Target Description Settings U.S.A.

/ Canada / Mexico / Austria / Belgium / Denmark / Finland / France / Germany / Greece / Ireland / Italy / The Netherlands / Nor- way / Poland / Portugal / Spain / Sweden / Swit- zerland / The U.K. / Russia / Argentina / Brazil / South Africa / Australia / New Zealand / China / Hong Kong / Malaysia / Singapore / Korea / Tai. Sending faxes. General operation The general procedure for sending G3 faxes and Internet faxes is described below. Press Fax or press the Fax key to display the initial Fax screen. – For details on the initial Fax screen, refer to “Initial Fax screen” on page 1-8.

– For details on the Original Settings screen, refer to “Specifying docu- ment settings” on page 3-18. Press the Start key.

– The fax is sent in black and white regardless of whether the Start (Color) key or the Start (B&W) key is pressed. After all document pages have been scanned, the fax is sent. Positioning the original document With this machine, the document can be placed in the ADF or on the original glass. Using the ADF If the ADF is used, documents containing multiple pages can be automatically scanned and faxed. In addition, double-sided documents can also be faxed.

Place the document face up in the ADF. Do not load more than 50 sheets; otherwise an original document mis- feed or damage to the document or machine may occur.

If the original document is not loaded correctly, it may not be fed in straight, or an original document misfeed or damage to the document may occur. Carefully close the ADF.

When using the original glass to scan a document containing multiple pages, the document can be divided and scanned separately. For details, refer to “Separate Scan” on page 3-11. Positioning the original document.

Specifying destinations Use any of the following methods to specify destinations. “Selecting from the registered destinations” on page 3-7 “Directly typing in the address” on page 3-8 “Selecting from the log” on page 3-9 “Selecting with an LDAP search” on page 3-10 Selecting from the registered destinations An address book destination or group destination can be selected from those previously registered on the machine. Select the destination, and then press OK.

– To specify multiple destinations for a broadcast transmission, select all destinations where the fax is to be sent. Selecting by searching for a destination type or name Destinations can be selected by searching for their type or name. In the initial Fax screen, press Press Search. Press OK.

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If Admin Settings - Fax Settings - Fax Function Settings - Cofirm Addr (TX) is set to ON, the fax number must be entered again after OK is pressed. To specify multiple destinations for a broadcast transmission, press Next Dest. after the fax number was entered, and then type in the next fax number. The following types of transmissions are not recorded in the log.

PC faxing Fax forwarding and E-mail forwarding Transmissions recovered after the machine is turned off, then on again Transmissions where the address is directly typed in while the machine is off-hook Selecting with an LDAP search Destinations can be selected after searching an LDAP server. Specifying scan settings From the Scan Settings screen, settings for scanning the document can be specified.

Original Type Select the appropriate image quality setting according to your document. Item Description Text Select this setting when scanning documents con- taining only text. Text/Photo Select this setting when scanning documents con- taining a combination of text and photos. Procedure Press Fax or press the Fax key to display the initial Fax screen. Place the document in the ADF or on the original glass.

Specify the destination. Press Settings. Press Scan Settings. Set Separate Scan to ON.

Press the Start key. The document is scanned. Specifying communication settings (G3 fax) With Line Settings in the Comm. Settings screen, settings for the transmis- sion line can be specified. ECM OFF The error correction mode (ECM) is turned off when data is being sent. ECM is an error correction mode defined by ITU-T (International Telecommu- nication Union - Telecommunication Standardization Sector). Useful transmission functions (G3 fax) With Comm.

Method in the Comm. Settings screen, useful transmission functions can be specified. For details on Polling RX, refer to “Polling reception (G3 fax)” on page 4-6. Timer TX A timer transmission can be specified. Timer transmission is the function for sending a fax at a specified time. Password TX A password transmission can be specified. Password transmission is the function for sending a fax with a password applied.

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This function can be used if the recipient’s fax machine is compatible with closed network receptions. If the recipient’s fax machine is set for closed network receptions, this machine must transmit with the same password as the closed network recep- tion password specified on the recipient’s machine. Relay transmission is the function for sending a document to a relay station, which then broadcasts the document to the recipients. In order to send a relay transmission, a relay box number, relay password and destination group number must be specified on the recipient’s machine used as a relay station.

Specifying e-mail (Internet fax) settings With E-mail Settings in the Comm. Settings screen, specify the file name, subject, From address and body text for sending Internet fax (e-mail) mes- sages.

Item Description File Name Type in the document name for the scan data. Subject Type in the subject for e-mail messages. Specifying document settings From the Original Settings screen, settings can be specified for the docu- ment to be faxed. Original Size Specify the size of the document that is to be faxed. Item Description Standard Size When sending a document of a standard size, press Standard Size, and then select the docu- ment size.

Cover + 2-sided Select this setting when scanning a double-sided document with a cover page. Only the front side of the first page will be scanned, and then both the front and back sides of the remaining pages will be scanned. Sending to multiple destinations (broadcast transmissions) The same document can be sent to multiple destinations with a single opera- tion.

If all of the desired destinations are selected when sending the fax, the same document will be sent to each of the specified destinations. A broadcast transmission can be specified as a timer transmission. Selecting a program destination A fax can be sent with a program destination registered on the machine. Program destinations are registered with destinations where faxes are fre- quently sent together with fax settings (Scan Settings, Comm.

Settings and Original Settings screens) allowing a fax to easily be sent without the trouble of specifying the various settings. Faxing manually (G3 fax) If a fax is sent manually, the status of the recipient can be confirmed before the fax is sent.

In order to send a fax manually, the following requirements must be met. The document cannot be divided and scanned separately. If the original glass is being used, the document being sent can contain only one page. If the fax cannot be sent (automatic redialing) (G3 fax) If the fax could not be sent correctly, for example, if the line is busy or a com- munication error occurred, a message appears, informing that the number will be redialed after a certain length of time.

A fax that could not be sent becomes a queued transmission, and the machine automatically redials the number after a certain length of time has passed. Adding the transmitting subscriber identification The transmitting subscriber identification can be added to documents sent from this machine. This information is printed in the header of the received document as a part of the image. For details on the settings for specifying where to print the transmitting subscriber identification and for printing the recipient information in the transmitting subscriber identification, refer to “Header/Footer Set- tings”. Receiving faxes.

Receiving G3 faxes The following reception modes are available with this machine. Select the one that fits your environment. “Automatic reception” on page 4-2 “Manual reception” on page 4-3 “DRPD” on page 4-4 When the machine is turned off, faxes cannot be received. Therefore, be sure to leave the machine turned on. Manual reception Select this mode if an external telephone is connected and it is frequently used to make phone calls.

Manual reception can be performed either with the control panel of this machine or with an external telephone. In order to receive faxes manually, the following settings in the Fax Settings screen (Admin Settings) must be specified. DRPD Select this mode when using DRPD (Distinctive Ring Pattern Detection). If the receiver rings with the pattern selected from the four ring patterns avail- able, the incoming call is automatically received as a fax. In order to use DRPD, the following settings in the Fax Settings screen (Admin Settings) must be specified. Receiving Internet faxes Settings for receiving Internet faxes (e-mail) must first be specified from the E-mail RX (POP) page of PageScope Web Connection.

For details of the settings on the E-mail RX (POP) page, refer to the Reference Guide. This machine connects to the POP server at a fixed interval to check if an Internet fax has arrived.

Useful reception functions The various useful reception functions available with this machine are described below. Polling reception (G3 fax) Polling reception is the function where a document queued for polling trans- mission by the sender or a document saved on the sender’s bulletin board is sent with a command from the recipient. Memory reception (G3 fax/Internet fax) Memory reception is the function for saving received documents in the machine’s memory. Documents saved in the memory can be printed or retrieved.

In order to use memory reception, the following settings in the Fax Settings screen (Admin Settings) must be specified. Set Closed Network RX Password - Enable to Yes.

With Closed Network RX Password - Password, specify the password for allowing the machine to be used with closed network receptions. For details on the settings, refer to “Closed Network RX Password” on page 2-15. With Forward TX Settings - Forward & Print, select whether or not this machine also prints the fax when it is forwarded. For details on the settings, refer to “Forward TX Settings” on page 2-15. This function cannot be used together with PC fax reception, memory reception or night reception.

Night reception (G3 fax/Internet fax) Night reception is the function for prohibiting printing of received documents during the specified night times. Documents received during the time that printing is prohibited are all printed when the machine is finally able to print. In order to use night reception, the following settings in the Fax Settings screen (Admin Settings) must be specified.

Printing received faxes This section describes how received faxes are printed. Determining the paper size The following describes the guidelines for determining the most suitable paper size and the size of paper that will be printed on. For details on the paper settings for printing received documents, refer to “Function Settings”. Step 2: Determining the actual paper size used for printing The machine checks if paper of the most suitable size determined in step 1 is loaded. If paper of the most suitable size is loaded, printing begins. If paper of the most suitable size is not loaded, or if the Auto Tray Switch function is disabled, the machine checks for paper of the next most suit- able size in the order listed in the following table, starting from the top.

Reduction for RX Print is set to 100% The pages cannot be split. The image is not reduced. Tray Selection for RX Print is set to Auto. Received documents are printed at full size on paper that fits the length of the received image minus 20 mm. Adding reception information Reception information can be added to documents received at this machine. This information is printed in the footer of the received document.

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The following information can be printed as the reception information. Reception date/time Communication number Page number/total number of pages For details on the settings for specifying whether or not reception information is printed and where to print the reception information, refer to “Header/Footer Settings”. Sending/ receiving a PC. Sending a PC fax Using the fax driver, a G3 fax can be sent from this machine through opera- tions performed on the computer without using any paper.

In order to perform a PC-Fax operation, the fax driver must be installed. – To add the entered name and fax number to the Simple Entry folder of the phone book, click Register To Phone Book. Click Add Recipients. – To send a fax to multiple recipients, repeat steps 6 and 7. Up to 100 recipients can be registered. Selecting a recipient from the address book By clicking Add from Address Book in the FAX Transmission Popup dialog box, the recipients of the PC fax can be selected from the address book des- tinations registered on this machine.

In order to select recipients from the address book of this machine, your computer must be connected to this machine and be able to com- municate with it. Item Description SUB Address If the fax is to be sent using F-codes, specify the SUB address. (up to 20 digits) Sender ID If the fax is to be sent using F-codes, specify the sender ID.

(up to 20 digits, including numbers, # and.) When faxing with a timer transmission, make sure that the time set on the computer matches the time set on this machine. Basic tab Item Description Style Select the desired cover sheet design. Subject Enter the subject of the fax to be sent. (up to 64 characters) Date Specify the date.

Select a specific format, or enter the date as desired. (up to 20 characters) Pages Specify the number of pages to be sent.

Sender tab Item Description Sender Information Set- Enter the appropriate sender information in the tings Company, Department, Name, Phone, FAX Number and E-mail boxes. Select the check boxes for the items to be added, and then type in the text. (up to 80 characters) Image tab Item Description. Fax driver settings This section describes the settings and buttons common to tabs of the Print- ing Preferences or Properties dialog box of the fax driver. For details on installing the driver, refer to the Installation Guide. Printing Preferences dialog box Settings for machine-specific functions can be specified. Common Settings The buttons described below appear on all tabs.

Item Description OK Click this button to apply changes to the settings and close the dialog box. Cancel Click this button to cancel changes to the settings and close the dialog box. Help Click this button to display the Help for the items in the displayed dialog box. FAX tab The settings available on the FAX tab are described below.

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Item Description Resolution Select a resolution for the fax. Selecting a higher resolution may increase the communication time. Print Recipient File Select this check box to print the original document after a fax is sent. When faxing with a timer transmission, make sure that the time set on the computer matches the time set on this machine. If the specified transmission time is earlier than the current time set on this machine, the fax will be sent on the following day.

Basic tab The settings available on the Basic tab are described below. Authentication/Account Track dialog box Item Description User Authentication If user authentication settings have been specified on this machine, select Recipient User, and then specify in the User Name and Password boxes the settings specified on the machine. (up to 64 characters) If public user access is allowed on this machine, the printer can be used when Public User is. Configure tab The settings available on the Configure tab are described below. Item Description Device Option Specify the status of the options installed on this machine and user authentication/account track settings. Select the status of each item in the Set- ting box.

Saving fax driver settings The settings specified in the Printing Preferences dialog box of the fax driver can be saved as favorite settings. Saved settings can be recalled at any time by selecting them from the Favor- ite Setting list in the Printing Preferences dialog box. Saving the settings After changing the fax driver settings, click Add in the Favorite Setting box. Using the phone book Adding frequently used recipients to a phone book allows you to recall them when sending faxes.

Use the FAX tab of the fax driver to add recipients to a phone book. Adding recipients to a phone book The procedure for adding recipients to the phone book is described below. Click OK. The personal information is registered and displayed under Personal List. If groups have been selected for the recipient, the recipient will appear in the list for those groups.

If recipients have already been added to the phone book, editing of the phone book is finished. To delete a recipient, select the name of the recipient under Personal List on the left side of the phone book, and then click Delete. At the same time, that recipient is deleted from all groups it belongs to. Names and fax numbers that have been added using Register To Phone Book when sending faxes appear in the Simple Entry folder of the phone book. Receiving a PC fax When this machine receives a PC fax, the received document is saved in the machine’s memory in the TIFF format. Documents saved in the memory can be printed or retrieved.

In order to use PC fax reception, the following settings in the Fax Settings screen (Admin Settings) must be specified. Uninstalling the fax driver If the fax driver must be removed, for example, when reinstallation of the driver is necessary, remove the driver using the following procedure. Click Start, and then click All Programs (or Programs) - KONICA MINOLTA - xxxxx (model name) - Uninstall Printer Driver.

Select the components to be removed, and then click Uninstall. 5-20 Uninstalling the fax driver.

Registering destinations. Destination registration By registering destinations where faxes are frequently sent, recipients can be recalled allowing a fax to easily be sent. With this machine, address book destinations (Address Book), group destinations (Group) and program desti- nations (Program) can be registered. Address Book The information for destinations where faxes are frequently sent can be regis- tered. Registering an address book destination The procedure for registering an address book destination is described below. G3 fax Address book destinations can be registered from the control panel of this machine or from PageScope Web Connection.

The following procedure describes how to register from the control panel of this machine. For details on registering from PageScope Web Connection, refer to the Reference Guide. Settings Item Description Name Type in the registration name for the address book destination.

Fax number Type in the fax number of the recipient. Tone: Press to send push-button tones when pulse dialing is being used.

T appears in the screen. Pause: Press to insert a pause when dial- ing. Item Description Line Settings Configure the line used to send faxes. ECM OFF The error correction mode (ECM) is turned off to shorten the transmission time. ECM is an error correction mode defined by ITU-T (Inter- national Telecommunication Union Telecom- munication Standardization Sector). Registering a program destination The procedure for registering a program destination for fax transmission is described below. Program destinations can be registered from the control panel of this machine or from PageScope Web Connection.

The following procedure describes how to register from the control panel of this machine. For details on registering from PageScope Web Connection, refer to the Reference Guide. Communication management. Checking a job From the Job screen, the status of transmission/reception jobs and results of jobs can be viewed. In the home screen, press Job to display the Job screen. For details on the Job screen, refer to the Printer/Copier/Scanner User’s Guide.

Checking the job log Press Log in the Job screen to display the job log. If Admin Settings – Security Settings – Security Details – Disable Job History Display is set to ON, the job log cannot be displayed.

Transmission jobs Press Send to view the log for transmission jobs. Printing reports/lists This section describes the fax-related reports and lists that can be printed by this machine. Types of reports The following types of fax-related reports can be printed by this machine.

Report name Description Activity Report This report provides a record of transmissions and receptions. Report name Description I-Fax RX Error Report This report is printed if reception of an Internet fax failed. Types of lists The following types of fax-related lists can be printed by this machine. List name Description Address Book List This list contains the information registered for address book destinations.

Activity Report This report provides a record of transmissions and receptions. Results can be viewed of the last 100 transmissions/receptions. Transmission results and reception results are printed separately.

The Activity Report is printed automatically. With Admin Settings - Fax Settings - Fax Report - Activity Report, the conditions for printing can be specified.

TX Result Report This report provides a record of the transmission results. If necessary, a reduced image of the first page of the sent document can be printed in the report. The TX Result Report is printed automatically when transmission is com- pleted.

Reservation TX Report This report provides a detailed record of timer transmissions. The Reservation TX Report is printed automatically when a timer transmis- sion is queued. With Admin Settings - Fax Settings - Fax Report - TX Reserve, whether or not to print the Reservation TX Report can be specified. For details, refer to “Fax Report”. Broadcast Result Report This report provides a record of the results of broadcast transmissions.

The Broadcast Result Report is printed automatically when a broadcast transmission is completed. With Admin Settings - Fax Settings - Fax Report - Broadcast Report, whether or not to print the Broadcast Result Report can be specified. Broadcast Reservation Report This report provides a detailed record of broadcast timer transmissions. The Broadcast Reservation Report is printed automatically when a broadcast timer transmission is queued. With Admin Settings - Fax Settings - Fax Report - TX Reserve, whether or not to print the Broadcast Reservation Report can be spec- ified. PC-Fax TX Error Report This report is printed if an error occurred, preventing a PC fax transmission from being completed correctly.

With Admin Settings - Fax Settings - Fax Report - PC-Fax TX Error Report, whether or not to print the PC fax transmission error report can be specified. Address Book List/Group List/Program List These lists contain the information registered for the various destinations.

The procedure for printing a destinations list is described below. Press the Utility/Counter key. Press Admin Settings. Type in the administrator password, and then press OK. Press Address Registration. Troubleshooting.

Problems when sending faxes For details on the error messages, refer to “Error messages” on page 8-9. For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the Printer/Copier/Scanner User’s Guide.

If the fax cannot be sent correctly, refer to the following table, and then per- form the indicated operation. Symptom Cause Solution Transmission is not pos- The transmission proce- Check the transmission sible. Dure may have been procedure, and then try performed incorrectly. Sending the fax again. The fax number may be Check the fax number. The address book desti- Check that the destina- nation, group destination tions were correctly reg.

Internet fax Symptom Cause Solution Transmission is not pos- The network settings are Check that the settings sible. Not specified correctly.

In “Initial settings” on page 1-13 have been correctly specified. The e-mail address for Check that the regis- the destination is incor- tered destination infor- rect. Symptom Cause Solution Print processing on the The fax driver specified Check the specified computer finished, but when sending may not printer name. Transmission does not be supported by the start. Printer controller.

The network or USB Check that the cable is cable may be discon- correctly connected. Problems when receiving faxes If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical repre- sentative. Symptom Cause Solution Reception is not possi- The fax may have been If an incorrect Sub ble.

Sent with an incorrect address is received, a Sub address for the communication error specified F-code. Occurs and the fax can- not be received. Have the sender check the Sub address on their fax machine.

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Other problems Symptom Cause Solution The number of docu- Memory is full. During batch transmis- ment pages indicated in sions, the number of the transmission results document pages indi- report is different from cated in the transmis- the number of pages in a sion results report may batch transmission. Error messages If a machine malfunction occurs, the error screen appears with one of the fol- lowing error messages. Refer to the following table, and then perform the indicated operation. If fax transmissions/receptions still cannot be performed correctly, even after performing the described operations, contact your technical representative.

Error message Cause Solution I-Fax RX failed An error occurred while This error is automati- an Internet fax is being cally cleared. 8-10 Error messages. Technical specifications G3 fax Item Specifications Compatible lines PSTN (Public Switched Telephone Network) PBX (Private Branch eXchange) Compatibility ECM/Super G3 Modem speed 2.4 kbps - 33.6 kbps Fax transmission speed 3 sec/page (at A4, 33.6 kbps, JBIG, V.34) Coding method MH, MR, MMR or JBIG Fax memory 256 MB for G3 fax and Internet fax TX/RX. Item Description Resolution (Transmission) Standard: 200 × 100 dpi Fine: 200 × 200 dpi Resolution (Reception) 200 × 100 dpi, 204 × 98 dpi (80 × 38.5 dot/cm) 200 × 200 dpi, 204 × 196 dpi (80 × 77 dot/cm) 300 ×. Text input The procedure for using the keyboard screen is described below.

Entering text In the keyboard screen, press the character that you want to enter. To enter uppercase letters, press To enter symbols, press To enter special characters, such as accented characters, press To delete the character to the right of the cursor, press Delete. Index Account track.1-11, 1-12 E-mail forwarding.4-8 Address Book.6-2 E-mail Settings.3-17 Address Registration.6-3 ADF.3-4 Fax driver.5-8 Authentication/ Canceling.3-23 Account Track.5-12 Closed network reception.4-7 Basic.5-11 Comm. Method.3-14 Configure.

Fax Settings (Admin Settings).2-4 Lists.7-5 Closed Network Address Book List.7-12 RX Password.2-15 Fax Setup Information List.7-12 Comm. Settngs.2-10 Fax Factory Default.2-20 Fax Function Settings.2-13 Machine Parts.1-2 Fax Image Initialized.2-20 Memory reception. Reports.7-4 Activity Report.7-6 Broadcast Reservation Report.7-10 Broadcast Result Report.7-9 I-Fax RX Error Report.7-11 PC-Fax TX Error Report.7-11 Reservation TX Report.7-8 TX Result Report.7-7 Scan Settings.3-11 Background Removal.3-12 Density.3-12 Original Type.3-11 Resolution.3-11 Separate Scan.3-11 Sharpness.3-12.

Copyright A121-9562-13A 2011.

This entry was posted on 25.09.2019.